Delivery Information

Delivery Services

Standard Parcel Delivery within 5 - 7 days.

• It is your responsibility to provide a secure, attended, delivery address.
• We only deliver Standard Home Furnishings and Made-to-Measure Products to the following UK territories: Mainland UK, Northern Ireland, offshore UK Islands and Channel Islands.
• On Standard Home Furnishings Made-to-Measure Products the minimum standard delivery charge is £7.95 (9.95 Northern Ireland)
• We usually deliver Standard Home Furnishings that are in stock, within five to seven working days of accepting your order, however delivery times are not guaranteed.
• Any dates specified by us for delivery of the Product(s) are intended to be an estimate and time for delivery shall not be made of the essence. If no dates are so specified, delivery shall be within a reasonable time.
• Multiple Product groups may be delivered separately.
• Delivery dates and weeks are not guaranteed and specific times and days cannot be agreed at any time during the order process. Any dates specified by us for delivery of the Product(s) are intended to be an estimate and time for delivery shall not be made of the essence. If no dates are so specified, delivery shall be within a reasonable time.
• We shall not be liable for delays and/or failures in delivery if we cannot gain access to the delivery address on the agreed delivery date or under any other circumstances beyond our reasonable control.
• If you cannot accept the delivery dates offered within three weeks of the original delivery date this may delay your delivery, and storage charges will apply.
  

Important Delivery & Storage Information
Please note that we will charge you a non-refundable storage fee of £50 per full week in the following circumstances:-

Where we have been unable to make a delivery booking with you within three weeks after the original delivery date of the Products or first booking attempt by Customer Services* (whichever is the later).